Contact

How can we help?

Contact Krafie about account support, product questions, accessibility barriers, partnerships, or feedback about the software.

Community support

Join the public Discord community for product updates and general help.

Open Krafie Discord

Help us route your message

Include the email associated with your account, the Krafie page or feature involved, what you expected to happen, and any visible error message. Do not email passwords, MCP credentials, payment-card details, or private generation links.

Account and billing

Plan status, token questions, sign-in, invoices, or cancellation.

Product support

AI Video Studio, research, editor, generation, or MCP connection questions.

Site feedback

Accessibility barriers, privacy requests, public content corrections, or partnership inquiries.